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care

What happens between checkout and your wall.

A real designer reviews every print before press. We pack each one by hand. Shipping is free across the US, five to seven days door to door. If something arrives wrong, we reprint at no cost.

the review

A real designer checks every poster before it prints.

When you confirm your order, the file lands in our studio queue, not straight at the press. A human designer opens your poster, checks the crop, the colour, the lighting on your pet's face. If something looks off, we re-render before press, no extra charge and no extra wait.

It's the step every other on-demand shop skips. It's the reason ours hang straight.

the packaging

Packed by hand, built to survive the trip.

Paper prints ship rolled inside a rigid tube with a cardboard insert that keeps them from creasing in transit. Canvas pieces arrive stretched and corner-padded so they land ready to hang. Framed posters are double-walled and foam-cushioned at the glass, the only place a frame can really get hurt in shipping.

Every box is made from recycled board. The inserts compost. Even the tape is paper.

if something's off

We reprint, no questions asked.

If your print arrives damaged, off-colour, or just not how you pictured it, send us a photo. We'll reprint and ship a replacement at our cost. We don't ask you to mail the first one back.

Reply to your order email, message hello@ytheo.com, or tap the chat icon. Same person, same studio, same day.

Yours, Theo.

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Begin a piece